Questions, answered

Sunrize is a workforce intelligence platform for distributed organizations. It brings together workplace activity signals, calendar patterns, timezones, and organization context so leaders can understand collaboration rhythms, expected coverage, and meeting pressure without asking employees to submit timesheets.

No. Traditional time trackers ask people to start timers or log hours. Sunrize uses periodic online and away status checks to show broad activity patterns automatically. It is designed for organization planning and collaboration insight, not payroll or minute-by-minute proof of work.

No. Sunrize does not capture screenshots, track keyboard activity, inspect open applications, or read message content. Activity analytics are based on periodic workplace presence signals. Calendar intelligence analyzes scheduled event patterns and invite responses; it does not claim whether someone actually attended a meeting.

Add Sunrize to your Slack workspace, then open the dashboard from the Sunrize App Home tab. You can start with the free plan. On a paid plan, administrators can choose who participates, add other administrators, configure personal dashboard access, and optionally connect Microsoft 365 for organization-wide calendar intelligence and directory context.

Sunrize includes locations and timezone composition, working-hours overlap, expected workforce coverage, organization activity heatmaps and rhythms, historical ranges, people views, calendar meeting patterns, weekly Slack roundups, and CSV exports. Custom plans can retain up to seven years of history for compliance, governance, and audit requirements.

An organization-wide Microsoft 365 connection adds Outlook calendar patterns and basic directory context. Calendar Intelligence can show meeting volume, scheduled meeting hours and people-hours, after-hours pressure, invite responses, external collaboration, and load by person or department.

Slack and Microsoft 365 are our standard connections. Sunrize can extend across Microsoft Teams, Google Workspace, project tools such as Linear, and the other workplace systems that run your organization. Email support@sunrizeapp.com to build the right fit for your operating model.

Sunrize is designed around purpose-limited data collection, scoped integration permissions, role-based dashboard access, and plan-managed retention. Administrators can control participation and review selected administrative actions. See our Trust page and Privacy Policy for details.

Adding another dashboard administrator requires a paid plan. It is not included in the free plan.

On a paid plan, an existing administrator can open Settings, choose Manage dashboard administrators, and set the person's access to Administrator. Dashboard administrators can view everyone's activity data and manage organization settings and access.

Yes. On paid plans, administrators can enable personal dashboards. An employee's personal dashboard shows only that person's own activity and calendar patterns; it does not provide access to organization administration or other employees' data.

Sunrize records Slack presence through periodic status checks. The free plan uses shared collection capacity on a best-effort basis, so the time between checks can vary. Paid plans include priority status checks every 15 minutes. Each check captures the active or away status Slack reports at that moment; a gap between checks does not mean someone was away.

Sunrize records the active or away status reported directly by Slack. Slack determines availability using its own rules, including a 10-minute inactivity window on desktop before automatically marking someone away. During that window, Slack can continue to report someone as active after they step away. Mobile activity and manually selected availability also affect the status Slack reports.

Sunrize follows Slack's presence rules and captures the reported status at each scheduled check. This gives your organization a history of Slack availability for understanding activity patterns and team coverage. See Slack's availability guide for details.

Yes. On paid plans, an administrator can open Settings → Manage activity tracking and set a person to Excluded. Sunrize stops checking their online or away status and excludes them from activity metrics and reports. To include them again, change their setting to Included.

Sunrize uses the timezone in each person's Slack profile. If it is incorrect, update it in Slack under Preferences → Language & region → Time zone. Slack also offers an option to set the timezone automatically when traveling. See Slack's timezone instructions for desktop and mobile steps.

Yes. Paid plans include a weekly admin roundup sent as a Slack direct message to every current dashboard administrator. It summarizes organization activity, expected workforce coverage, and calendar metrics when Microsoft 365 is connected.

In Settings → Manage weekly roundup, select Send weekly, choose the delivery day, time, and reporting timezone, then save. Use Send test to me to preview the message in your own Slack account.

Email support@sunrizeapp.com for product questions, integration requests, custom plans, or rollout support